odibets Privacy Policy

1 Who We Are

odibets is a Philippines-focused online sports betting and casino platform operating at odibets.pro. We offer sports wagering, live casino tables, JILI slots, bingo, and a full suite of online gaming products — all denominated in Philippine Peso (PHP / ₱) and designed specifically for Filipino players, whether you're based in Manila, Makati, Cebu, Davao, Quezon City, or anywhere else in the archipelago.

For purposes of data protection law — specifically Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines — odibets acts as the Personal Information Controller (PIC) in respect of all personal data collected through the odibets platform. This means odibets determines the purpose and means of processing your personal data and is accountable for ensuring that processing is carried out lawfully, fairly, and transparently.

Questions about this Privacy Policy or how odibets handles your personal data should be directed to our Data Protection Officer at [email protected].

2 Scope of This Policy

This Privacy Policy applies to all personal data collected and processed by odibets in connection with:

• Your use of the odibets website at odibets.pro and any associated mobile applications or platform interfaces;
• The creation and management of an odibets account;
• All transactions, bets, and gaming activity conducted through your odibets account;
• Communications between you and the odibets customer support team, via live chat or email;
• Marketing communications, promotional campaigns, and loyalty programmes you participate in;
• Identity verification (KYC) and anti-money laundering (AML) compliance processes.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of the broader legal framework governing your odibets account.

3 Data We Collect

odibets collects the following categories of personal data in the course of providing its services:

3.1 Identity Data

Full legal name as it appears on your government-issued ID, date of birth, gender, nationality, and a copy or image of your government-issued identification document (e.g., PhilSys National ID, passport, driver's license, UMID, PRC ID, Voter's ID, or SSS/GSIS ID).

3.2 Contact Data

Primary mobile number (used for account verification and notifications), email address, and residential address including barangay, city/municipality, province, and postal code.

3.3 Financial Data

GCash mobile number, PayMaya account reference, bank account details (BPI, BDO, Metrobank, or other Philippine banks where used for transactions), card numbers (last four digits only — full card numbers are never stored by odibets), and cryptocurrency wallet addresses where USDT transactions are made.

3.4 Transaction Data

Complete records of all deposits and withdrawals processed through your odibets account, including amount, date, time, payment method used, transaction reference numbers, and balance history.

3.5 Gaming & Betting Data

Full history of all bets placed, games played, sports markets wagered on, outcomes, winnings, bonus usage, and wagering activity on the odibets platform. This data is retained for regulatory compliance purposes and player dispute resolution.

3.6 Technical Data

IP address, device type, operating system, browser type and version, device identifiers, session duration, pages visited within odibets.pro, time and date of access, and referring URL. This data is collected automatically when you access the odibets platform.

3.7 Communications Data

Records of all communications between you and the odibets support team, including live chat transcripts and email correspondence, together with the date, time, and nature of each interaction.

3.8 Marketing Preference Data

Your opt-in or opt-out status for marketing communications, promotion participation history, and any preferences you have set regarding the types of offers you wish to receive from odibets.

4 How We Collect Data

odibets collects personal data through the following channels:

• Directly from you — when you register for an odibets account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion;
• Automatically — through cookies, web beacons, server logs, and similar tracking technologies when you access and interact with the odibets platform (see Section 8 for full details);
• From third-party identity verification providers — odibets works with licensed KYC and AML service providers to verify your identity documents and screen against regulatory watchlists;
• From payment processors — GCash, PayMaya, InstaPay, and our banking partners may share transaction confirmation data with odibets to reconcile deposits and withdrawals;
• From public sources — where necessary for AML compliance, odibets may cross-reference publicly available information such as AMLC watchlists or PAGCOR exclusion registers.

5 How We Use Your Data

odibets uses your personal data for the following purposes:

1. Account management — creating, maintaining, and securing your odibets account, processing logins, and enabling access to platform features;
2. Identity verification and KYC — verifying your age (21+ requirement under PAGCOR), identity, and residential address as required by PAGCOR licensing conditions and Philippine AML regulations;
3. Transaction processing — processing deposits and withdrawals in PHP via GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and USDT;
4. Customer support — responding to your inquiries, resolving disputes, and providing 24/7 live chat assistance;
5. Regulatory compliance — fulfilling odibets's obligations under PAGCOR licensing, RA 9160 (Anti-Money Laundering Act), RA 10173 (Data Privacy Act), and other applicable Philippine laws;
6. Fraud prevention and platform security — detecting and preventing fraudulent accounts, unauthorised access, bonus abuse, money laundering, and other prohibited activities;
7. Responsible gaming — monitoring gaming patterns to identify signs of problem gambling and enforcing self-exclusion, deposit limits, and cooling-off periods where applicable;
8. Platform improvement — analysing usage patterns and technical data to improve the odibets user experience, fix bugs, and develop new features;
9. Marketing communications — sending you promotional offers, bonus notifications, and updates about new odibets features, but only where you have opted in to receive such communications.

6 Legal Basis for Processing

Under the Data Privacy Act of 2012 (RA 10173), odibets processes your personal data on the following legal grounds:

• Contractual necessity — processing is necessary to perform the contract between you and odibets (your account Terms & Conditions), including processing deposits, settling bets, and managing your account;
• Legal obligation — processing is required for odibets to comply with its obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (RA 9160), and other applicable Philippine laws;
• Legitimate interests — processing is necessary for odibets's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where those interests are not overridden by your rights;
• Consent — for marketing communications and non-essential cookies, odibets relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting prior processing.

7 Data Sharing & Disclosure

odibets does not sell your personal data to third parties. We may share your data only in the following circumstances and only to the extent strictly necessary:

7.1 Service Providers

odibets works with carefully selected third-party service providers who process personal data on our behalf, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO), IT infrastructure and hosting providers, customer support platform operators, and fraud detection services. All such providers are contractually bound to process your data only on odibets's instructions and to maintain appropriate security standards.

7.2 Regulatory Authorities

odibets is required by law to share certain data with regulatory and law enforcement authorities, including PAGCOR (as our licensing authority), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and Philippine courts or law enforcement agencies where required by a valid legal order.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of odibets's business, your personal data may be transferred to the acquiring entity, provided that the acquiring entity continues to process your data in accordance with this Privacy Policy or provides you with prior notice and the opportunity to object.

8 Cookies & Tracking Technologies

The odibets platform uses cookies and similar tracking technologies to operate core platform functions, improve your user experience, and — where you have consented — to deliver relevant promotional content.

8.1 Essential Cookies

These cookies are strictly necessary for the odibets platform to function. They enable you to log in, maintain your session, load the correct language and currency settings, and access secure areas of the platform. You cannot opt out of essential cookies without disabling the platform entirely.

8.2 Analytics Cookies

With your consent, odibets uses analytics cookies to understand how players navigate the platform — which games are most popular, where players encounter issues, and how the registration process can be improved. This data is aggregated and does not identify you personally.

8.3 Marketing Cookies

With your consent, odibets may use marketing cookies to deliver personalised promotional content within the odibets platform based on your gaming preferences and activity history. You can manage your cookie preferences at any time via your account settings.

9 Data Retention

odibets retains your personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, subject to the following minimum retention periods mandated by Philippine law and PAGCOR licensing requirements:

Upon expiry of the applicable retention period, odibets will securely delete or anonymise your personal data unless retention is required by a continuing legal obligation or ongoing regulatory investigation.

10 Data Security

odibets implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include:

• Encryption — all data transmitted between your device and the odibets platform is encrypted using TLS (Transport Layer Security). Sensitive financial data is encrypted at rest using industry-standard AES-256 encryption;
• Access controls — personal data is accessible only to authorised odibets personnel who require it to perform their job functions. Access is governed by role-based permissions and audit logging;
• Two-factor authentication — odibets supports and recommends two-factor authentication (2FA) for all player accounts to prevent unauthorised access;
• Regular security audits — the odibets platform undergoes regular penetration testing and security audits by independent cybersecurity professionals;
• Data breach response — odibets maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, odibets will notify the National Privacy Commission (NPC) within 72 hours and affected players without undue delay, as required by RA 10173.

11 Your Rights Under RA 10173

As a data subject under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in respect of your personal data held by odibets:

To exercise any of the above rights, please contact the odibets Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." odibets will respond to your request within fifteen (15) business days, as required by the IRR of RA 10173. We may need to verify your identity before processing your request.

If you are not satisfied with odibets's response to your request, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.

12 International Data Transfers

The odibets platform is operated with data infrastructure primarily located in the Asia-Pacific region. In some cases, personal data may be processed by third-party service providers operating in other countries — for example, cloud infrastructure providers, KYC verification platforms, or fraud detection services with operations outside the Philippines.

Where personal data is transferred outside the Philippines, odibets ensures that appropriate safeguards are in place in accordance with Section 21 of RA 10173 and the NPC's guidelines on cross-border data transfers. These safeguards include contractual clauses requiring the receiving party to apply data protection standards equivalent to those under Philippine law, and odibets's due diligence review of each provider's security posture.

odibets does not transfer personal data to jurisdictions that do not offer an adequate level of data protection without implementing appropriate contractual protections.

13 Children's Privacy & Age Restriction

Age verification is a mandatory step in the odibets KYC process. If odibets discovers that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete all associated personal data to the extent permitted by applicable law, and report the matter to the appropriate regulatory authorities where required.

If you are a parent or guardian and believe that a minor has created an odibets account or shared personal data with odibets, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.

14 Changes to This Privacy Policy

odibets reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made to this Policy, odibets will notify registered players by email to the address on file and/or by displaying a prominent notice upon login to your odibets account, with at least seven (7) days' notice before the revised Policy takes effect — except where immediate amendment is required by law.

Your continued use of the odibets platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the updated terms. The date of the most recent revision is shown at the top of this page. We encourage all odibets players to review this Policy periodically to stay informed about how we protect your personal data.

15 Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or odibets's handling of your personal data, please contact our Data Protection Officer through the following channels:

• Email: [email protected] — please use the subject line "Privacy / Data Request" for fastest routing. Responses within one (1) business day for general queries; fifteen (15) business days for formal data subject rights requests.
• Live Chat: Available 24/7 inside your odibets account dashboard — best for urgent account-related data queries.

For formal complaints about odibets's data processing practices that have not been resolved through our internal channels, you may contact the Philippine National Privacy Commission (NPC) directly at privacy.gov.ph.